Thursday, November 20, 2008

Checking up with the doctor online

When I came across this headline on NYTimes.com, "The Doctor Will See You Now - Online", I was intrigued to read it because in my medical sociology class we have been talking a lot about doctor/patient interaction.

Basically, American Well has gotten innovative and is creating ways so patients don't have to wait months to see their doctor...not evening have to start their car and drive to the office. You can log onto your computer and be face-to-face with your physician over the Web.

Dr. Roy Schoenberg founded the company with his brother, Ido.

"We need to take a fresh look at what's available in 2008. Online care means that without reworking the budget, without going through Congress, we can bring affordable health care to people who cannot access it," he said in the article.

There are some costs and a transaction fee - but the doctor's definitely aren't in it for the money considering that they get paid less. But the advantage for them is they don't have to deal with scheduling, overhead and paperwork. They basically log on and wait for patients to come to them and then the money gets deposited into the doctor's bank account.

The practice will benefit doctors who are retired or need business on a Saturday or Sunday where their offices may be closed. It will benefit patients who have a very close relationship with their doctor who knows them well and it's easier to log on and talk to them rather than wait months for an appointment.

If you have a heart attack obviously this system is not going to work well for you but it will work for primary care like diagnosing colds, back aches, etc.

I think for me personally it sounds really convenient if you have a simple question but if you don't really know what's wrong with you and you need a doctor to look at your throat, etc. then I would just rather go to the office.

Lauren D.

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